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Shipping & Returns

SHIPPING POLICY

Shipping is available to Hawai'i and the continental US through USPS. Please allow up to 3 business days for orders to be processed before they ship. When you purchase an item, you will receive a confirmation number for your order.  A tracking number will be sent to your email once your order has been processed.

Due to COVID-19 we may experience longer delivery times.

RETURN & EXCHANGE POLICY

Store credit or exchange is accepted on unworn merchandise within 7 days of receiving your order. All exchanges must be pre-authorized by emailing infobytheshore@gmail.com before sending your items back. All shipments must be postmarked within 5 business days of receiving authorization.

All merchandise must be returned unworn, unwashed, and in their original condition with tags attached. Customers are responsible for the cost of shipping merchandise back to us. Store credit or exchanges will be processed within 14 days after we receive the returned merchandise. Customers have 90 days to use their credit. We are not responsible for lost packages.

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